36Vegas Casino Terms and Conditions

Welcome to 36Vegas Casino. These Terms and Conditions govern your use of our website, products, and services available at https://36vegas.co.uk. By registering an account and using our platform, you agree to be bound by these terms in full. We encourage you to read them carefully before placing any bets or accessing our games. At 36Vegas Casino, we are committed to providing a transparent, fair, and responsible gaming environment for all our customers in Great Britain.

1. About Us

We are 36Gaming Limited, a company incorporated under the laws of England and Wales, Company Registration No. 16060742. Our platform, 36Vegas, operates under a licence issued by the UK Gambling Commission, Account No. 66806. We are licensed and regulated to offer online gaming services exclusively to customers located in Great Britain. Any queries regarding our licensing or regulatory status can be directed to our support team at support@36vegas.co.uk.

2. Eligibility and Account Registration

At 36Vegas Casino, we accept registrations only from individuals who meet the following criteria:

• You must be at least 18 years of age.
• You must be a resident of Great Britain.
• You must not be an employee of 36Gaming Limited, nor a family member or close friend of any such employee.
• You must not already hold an account with us — only one account per person is permitted.
• You must provide accurate, truthful information during registration.

Our 36Vegas platform requires full registration, including email or SMS confirmation and KYC (Know Your Customer) verification before any account can be used to deposit or wager. We carry out automated identity checks via Experian and other credit-reference agencies, followed by a manual review where necessary. We do not support no-account or guest play — verification is mandatory.

3. Identity Verification (KYC)

We are legally required to verify the identity of all customers. At 36Vegas Casino, we may request supporting documents including proof of identity, proof of address, and proof of payment method. Failure to provide satisfactory documentation may result in suspension or closure of your account and withholding of any pending withdrawals, in accordance with our regulatory obligations. UK residence must be established before any account activity is permitted, and we use automated and manual processes to confirm this.

4. Restricted Countries and VPN Policy

Our services at 36Vegas are available exclusively to residents of Great Britain. We do not accept registrations or gameplay from any other country. The use of a VPN or any technology designed to disguise your true geographic location is strictly prohibited. We actively geo-restrict access to our platform, and any attempt to circumvent these restrictions will result in immediate account closure and forfeiture of any associated funds.

5. Deposits and Payments

At 36Vegas Casino, we currently accept the following deposit methods:

• Visa
• Mastercard

Our minimum deposit is £20 GBP. Please note that to qualify for our Casino Welcome Bonus, a minimum first deposit of £36 GBP is required. All transactions are processed in GBP only. We do not accept deposits in any other currency.

6. Withdrawals

Our 36Vegas withdrawal process is designed to be as fast as possible. Under normal circumstances, we process withdrawal requests immediately or within 24 hours. Once processed, we ask customers to allow 1 to 5 working days for their bank to forward the funds. If your payment has not arrived after 3 to 5 working days, please contact us and we will assist in tracing the transaction.

The following withdrawal limits apply to all accounts:

• Maximum daily casino win: £25,000 GBP, regardless of game results or account balance shown.
• Maximum payout from a single sports bet: £25,000 GBP. If our system accepts a bet with a higher potential payout and it wins, you are entitled to £25,000 only.

Withdrawals are made exclusively via Visa or Mastercard — the same methods we accept for deposits.

7. Bonuses and Promotions

7.1 Casino Welcome Bonus

Here at 36Vegas Casino, we offer new customers a Casino Welcome Bonus using promo code 36Vcasinowelc. Deposit and wager a minimum of £36 on Casino Slots to receive 136 Free Spins on selected games. Free spins carry only a 2x wagering requirement before withdrawal, with no maximum win limit. This offer is available once per account on your first deposit only, and is valid for 7 days after being granted.

Eligible free spin games include:

• Floating Dragon — Dragon Boat Festival
• Magic Money Maze
• Crown Of Fire

This bonus cannot be combined with our Sports Welcome Offer. We reserve the right to restrict or exclude any customer from this promotion at our discretion, including for compliance, risk, account behaviour, or responsible gambling reasons. This offer is available to selected invited accounts only and is not open to every new registration.

7.2 Sports Welcome Offer

Our 36Vegas Sports Welcome Offer provides Acca Insurance up to £136. This insurance is paid as a single sports free bet if, and only if, exactly one leg of your accumulator loses. The casino and sports welcome offers are mutually exclusive — you may only claim one.

7.3 General Bonus Rules

The following rules apply to all promotions at 36Vegas Casino:

• Only one bonus may be active at a time.
• Wagering windows and bonus life are 7 days unless stated otherwise.
• If you withdraw before meeting the wagering requirement, the bonus and any winnings derived from it will be forfeited. Your own deposited funds and their winnings remain withdrawable.
• Game contributions toward wagering: Slots 100%, Table Games 20%, Live Dealer 10%, Bingo 0%, Sports/Live/Virtuals 0%.

8. Games and Platform

At 36Vegas, we offer a library of 4,000+ games spanning slots, live casino, table games, video poker, progressive jackpots, sports betting, e-sports, and virtuals. Our game content is supplied by leading providers including Blueprint Gaming, Evolution, Inspired, Kiron, Light & Wonder, and Pragmatic Play.

Our live casino games are broadcast via video stream with a human dealer, and bets are placed and confirmed through our interface. Progressive jackpot games are a named category within our Online Casino Game Rules. Our 36Vegas Casino app is available for both iOS and Android — we advise keeping your device's operating system updated for full compatibility.

9. Responsible Gambling

We at 36Vegas Casino are fully committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including deposit limits, session limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we strongly encourage you to use these tools or contact our support team. You can also seek independent help through organisations such as GamCare, BeGambleAware, and Gambling Therapy.

10. Account Suspension and Closure

Our 36Vegas team reserves the right to suspend, restrict, or close any account at any time if we have reasonable cause to believe that:

• You have breached any provision of these Terms and Conditions.
• You have provided false or misleading information.
• Your account activity presents a fraud, money laundering, or collusion risk.
• You are in breach of our responsible gambling policies.
• We are required to do so by law or regulatory instruction.

11. Contact Us

If you have any questions about these Terms and Conditions or any aspect of our services, we are available to assist you through the following channels:

• Live Chat: Available 24/7 on our website
• Email (General Support): support@36vegas.co.uk
• Email (Complaints): complaints@36vegas.co.uk
• Email (Compliance Officer): cco@36vegas.co.uk

We are here to help and aim to respond to all enquiries promptly. Our 36Vegas support team operates in English and is dedicated to resolving any issues you may encounter as quickly as possible. These Terms and Conditions are subject to change, and we will notify you of any material updates in accordance with our regulatory obligations.